Refund and Returns Policy

At HerbalifeWeightloss, we strive to ensure customer satisfaction with every purchase. Our Refund and Returns Policy is designed to be transparent, fair, and compliant with applicable regulations. Please read the following terms carefully before placing an order.

Return Policy

We accept returns under specific conditions to ensure a hassle-free experience:

Eligible Returns

• Defective or Damaged Products: If the product is damaged during transit, defective, or not as described, you may request a return within 3 days of delivery.
• Wrong Product Delivered: If you receive an incorrect product, we will accept a return within 3 days of delivery.
• Unopened and Unused Products: Products must be in their original packaging, unopened, and unused to qualify for a return.

Non-Eligible Returns

• Change of Mind: Returns due to a change of mind or dissatisfaction with the product are not accepted, except as required by law.
• Opened or Used Products: Products that have been opened or used are not eligible for return, unless defective or damaged.
• Expired Products: Returns for expired products are not accepted unless the product was delivered with an insufficient shelf life (less than 6 months).

How to Initiate a Return

1. Contact Us: Email us at info@herbalifeweightloss.in within 24 Hour of delivery with your order number, reason for return, and photos of the product (if applicable).
2. Approval: Our team will review your request and provide a Return Merchandise Authorization (RMA) number if approved.
3. Return Shipping: Ship the product back to the address provided in the RMA, using a trackable courier service. Customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong or defective product).
4. Inspection: Once received, we will inspect the product to confirm eligibility. Approved returns will be processed within 7 business days.

Refund Policy

Refund Eligibility

• Refunds are issued for approved returns of defective, damaged, or incorrect products.
• Refunds will be processed to the original payment method within 7-10 business days after we receive and inspect the returned product.
• Shipping charges are non-refundable unless the return is due to our error.

Non-Refundable Items

• Products purchased during promotional sales or discounts are non-refundable unless defective or incorrect.
• Gift cards or digital products are non-refundable.

Refund Process

1. Once your return is approved and inspected, we will notify you via email.
2. Refunds will be credited to your original payment method (e.g., credit card, UPI, or bank account).
3. If you do not receive your refund within 10 business days, contact us at info@herbalifeweightloss.in.

Exchange Policy

• We do not offer direct exchanges. If you need a different product, please place a new order and return the original product as per the return policy above.

Contact Us

For any questions or assistance with returns or refunds, please reach out to our customer support team:

• Email: info@herbalifeweightloss.in
• Response Time: We aim to respond within 2 business days.

By placing an order on https://herbalifeweightloss.in, you acknowledge and agree to the terms of this Refund and Returns Policy.

Contact us at info@herbalifeweightloss.in